BUSINESS
TRAINING
I. Introduction
Courses are usually individually tailored to your requirements
following a Needs Analysis conducted with senior management and employees.
Examples of Company or Individual Training Courses which Beryl has
taught for companies, teams and individuals follow below.
Some examples of course outlines are given below:
| • |
Business & Management Training Courses |
| • |
Leadership and Team Building |
| • |
Supervisory Skills for Women |
| • |
Successful Supervisory Skills |
| • |
NEBSM Award/Certificate Courses |
| • |
Effective Presentation Skills |
| • |
Time Management |
| • |
Effective Business Meetings |
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Telephone and Time Management |
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Effective Interviewing and Recruitment |
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Problem Solving and Decision Making |
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Coaching and Counselling |
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Understanding Organisational Change |
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Effective Performance Review & Appraisals |
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Recruitment and Interviewing Skills |
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Successful Negotiation |
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Assertiveness Workshop |
II. Marketing & Selling
| • |
Introduction to Global Marketing |
| • |
Better Selling Techniques |
III. Finance
| • |
Finance for the Non-Financial Manager |
IV. Customer Care
| • |
Customer Care for Quality Service |
| • |
Customer Service in Banking |
| • |
Effective Telephone Skills |
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Calming Upset Customers |
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Effective Telephone Communication |
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Reception Perception |
V. Business Communications Training
| • |
Better Business Listening |
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Better Business Writing |
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Business Report Writing |
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Technical Report Writing |
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Effective Presentation Skill |
VI. TQM & ISO 9000
| • |
Introduction to Total Quality Management |
| • |
Introduction to ISO 9000 |
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Internal Auditors - ISO 9000 |
VII. NLP (Neuro Linguistic Psychology)
| • |
NLP-Personal Development for the Millennium |
| • |
NLP Practitioner Level Course: 30 hours |
| • |
(This course accredited by NFNLP USA) |
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Our
Mission is to assist companies, teams and individuals in performing
at their highest levels of achievement so everyone may achieve their
goals.