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Our Mission is to assist companies, teams and individuals in performing at their highest levels of achievement so everyone may achieve their goals.
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 Comar Fowler & Associates
 P O Box 11902
 Dubai, United Arab Emirates
 Tel: +971 (4) 390 2217
 Fax: +971 (4) 362 5310
 Email: comar@eim.ae
 Mobile: +971 (50) 655 4523

 

 

BUSINESS TRAINING

Introduction
Leadership and Team Building
Supervisory Skills for Woman
Successful Supervisory Skills
Telephone and Time Management
Recruitment and Interviewing Skills
Customer Care for Quality Service
Customer Service in Banking
Effective Telephone Skills
Calming Upset Customers
Better Business Writing

LEADERSHIP AND TEAM BUILDING

Why should anyone do this course?

Studies show a 25% increase in productivity when a group becomes a team.

The ability to lead teams is amongst the top five skills needed of managers.

Effective teams resolve conflict through their own set ground rules.

Course Description

In this interactive multi-media course a successful team builder shares practical methods of building effective teams. Group vs. Team characteristics are examined. Planning, organising, building people power, problem solving and other key skills are introduced. Practical tips for both leaders and team members are presented. Group work and case studies techniques give participants time to practice new techniques and evaluate their own performance, strengths and weaknesses.

Course Content

 •  Leaders vs Manager
 •  Groups Versus Teams
 •  Team Concepts applied in Any Organisation
 •  The Benefits of Team Building 
 •  Attitudes of an Effective Team Builder
 •  Becoming an Effective Planner
 •  Strengthening Your Organising Skills
 •  Motivating Individuals and Teams
 •  Employee Focus and Commitment
 •  Team Problem Solving Techniques
 •  Collaboration in Team Building
 •  Reviewing Your Communication Skills
 •  Understanding and Resolving Conflict
 •  Building Trust
 •  Choosing Priorities for Implementation

 

 

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