BUSINESS
TRAINING
SUCESSFUL SUPERVISORY
SKILLS
Who is this course for?
| • |
Newly appointed managers or supervisors |
| • |
Anyone with supervisory responsibility |
| • |
Anyone about to become a supervisor |
| • |
Supervisors who are new to the Gulf Environment |
Course Objectives
| 1 |
To become aware of difficulties which supervisors
ace, and the pitfalls of their role |
| 2 |
To give guidance and techniques for getting the best out of
supervisors and workers |
| 3 |
To become aware of the key elements of successful supervision |
| 4 |
To introduce and practice techniques which will help participants
define and achieve their supervisory tasks |
| 5 |
To introduce and practice techniques which help supervisors
get the best from their team and from the individuals within
it |
Course Description
This integrated and interactive course focuses on the task, the
team, the individual, and the supervisor’s challenge. Practical
examples and case studies help participants, in groups, to: define
tasks and objectives, brief teams and hold meetings, problem solve
and resolve conflict, manage change, motivate teams and individuals,
and develop individual action plans.
| I The Characteristics of Effective
Leaders |
| • |
Your Leadership Potential |
| • |
Identifying "Styles" of Leadership and a Model |
| • |
A Leader's Attitude and Vision |
| • |
Stereotypes of Middle Management and their Implications |
| II Leading Your Team |
| • |
Yourself as an Effective Team Builder |
| • |
Characteristics of Highly-Cohesive Teams |
| • |
Characteristics of Team Members |
| • |
Evaluating & Motivating Your Team |
| III Planning Tools |
| • |
Goal Setting & Involving Your Team in Goal
Setting |
| • |
Getting Organised |
| • |
Time Management Techniques |
| • |
Getting the most out of Meetings |
| • |
Delegating, not Abdicating |
| • |
Decision Making |
| IV. Supervisors as Problem Solvers |
| • |
Resolving Conflict |
| • |
Managing Difficult People |
| • |
Coaching and Counselling |
| • |
Feedback and Using "I" messages |
| • |
Managing Stress |
| V Developing Assertiveness |
| VI Action Plan for Implementation |
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Our
Mission is to assist companies, teams and individuals in performing
at their highest levels of achievement so everyone may achieve their
goals.