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 Comar Fowler & Associates
 P O Box 11902
 Dubai, United Arab Emirates
 Tel: +971 (4) 390 2217
 Fax: +971 (4) 362 5310
 Email: comar@eim.ae
 Mobile: +971 (50) 655 4523

 

 

BUSINESS TRAINING

Introduction
Leadership and Team Building
Supervisory Skills for Woman
Successful Supervisory Skills
Telephone and Time Management
Recruitment and Interviewing Skills
Customer Care for Quality Service
Customer Service in Banking
Effective Telephone Skills
Calming Upset Customers
Better Business Writing

TELEPHONE AND TIME MANAGEMENT

Who should do this course?

We all have exactly the same amount of time available to us - 1,440 minutes in a 24 hour day, 10,080 minutes in a week and 525,600 minutes in a year (more in a leap year!).

People today see the telephone as a major source of time wasting and job stress - it invades their meetings, interrupts their work, cuts into their concentration, even follows them home. Worse yet, it adds to their frustrations by wasting their time. In fact, many top executives put the telephones at the head of their lists of the world's worst time-wasters.

The irony is that the telephone can be a top time-saver in today's fast-paced business environment. It can save time on travel, meetings, memo writing and letter writing. It can help us process information more rapidly, solve problems more quickly, make decisions faster.

Course Description and Benefits

The fast-paced telephone techniques presented in this course are not for everyone, or for everytime They are practical ideas designed for the work place when you want to use the telephone to get someone to do something, to achieve specific results, to communicate a message effectively.

As a result, you will get more done in less time, with fewer frustrations, and happier results. Consequently you will enjoy increased control over your telephone and your daily work as you turn your telephone into a time management tool.

 

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